Each piece is made to order. Please allow 2 weeks from placing your order in addition to delivery times.
Please allow 5-7 business days for Australian deliveries. Orders will be delivered via a registered courier and will require a signature unless
you request authority to leave at checkout.
As each piece is made to order - we do not offer exchange. We are happy to offer you a refund for change of mind within 14 days of receiving your order if the merchandise is unworn, unwashed, unused and with its original tags intact.
Our garments are very delicate so we recommend dry cleaning when possible. You may choose to hand wash your item. If so, use an Eco - washing detergent and wash in cold water. Lay flat in the shade to dry.
MADE WITH LOVE
OUR GARMENTS ARE MADE LOCALLY IN BYRON BAY AUSTRALIA. WE HAVE ADOPTED A SLOW FASHION MODEL, MEANING EACH PIECE IS LOVINGLY CRAFTED AND MADE TO ORDER.
What payment methods can I use?
We offer 35 different payment methods including major providers like Mastercard, Visa, PayPal, American Express and Diners as well as many different local payment methods including Klarna, iDEAL, AliPay, Sofort, giropay, and many more.
Can I purchase items with another currency?
Yes, you may select a currency based on your personal preference. When you select your country in the country selector on the upper right of the website or are taken directly to your country’s version of the website, you will see prices listed in the regional currency.
Can I make changes to my order after it’s been placed?
We do everything we can to fulfill orders quickly and unfortunately cannot make updates after an order has been placed. These changes include removing or adding products and/or changing the delivery address. If a mistake has been made with your order information, it’s quickest to create a new order with the correct information and then let our Customer Service.
How To Return My Items?
We do not currently offer free returns to customers. You will therefore need to cover all costs of returning any items to us yourself. We advise that you mark your package ‘returned goods’ to avoid further duties. Remember: We strongly recommend that you return any items via a registered trackable service and obtain and retain proof of posting as we do not accept responsibility for items that fail to arrive with us.
How Long Does An Order Take To Arrive?
International orders normally arrive within 2-4 weeks of shipping. Please note that these orders need to pass through the customs office in your country before it will be released for final delivery, which can occasionally cause additional delays. Once an order leaves our warehouse, carrier shipping delays may occur due to factors outside our control. We, unfortunately, can’t control how quickly an order arrives once it has left our warehouse. Contacting the carrier is the best way to get more insight into your package’s location and estimated delivery date.